Privacy Policy
How we collect, use, and protect information when you use TalkForms.
Overview
This Privacy Policy explains how TalkForms collects, uses, and protects information when you use our website and services.
By using TalkForms, you agree to the practices described here. If you do not agree, please do not use the service.
What we collect
- Account information (such as email and authentication details) to create and manage your account.
- Content you submit (such as chat inputs, uploaded text, and edits) to generate and store your plans and history.
- Usage and device data (such as pages viewed, feature usage, and basic device/browser details) to operate, secure, and improve the service.
What we don’t collect
- We do not sell your personal information.
- We do not intentionally collect sensitive personal data (e.g., government IDs, medical records, payment card numbers) unless you choose to provide it.
- TalkForms is not intended for children. If you believe a child has provided information, contact us to request deletion.
How we use your data
- Provide the service (generate outputs, store plans/history, and support core product features).
- Operate and secure the platform (authentication, abuse prevention, debugging, and monitoring).
- Improve TalkForms (analyze aggregated usage to enhance reliability and user experience).
- Billing and subscriptions (when you purchase a plan or credits, to manage payments, credits, invoices, and plan limits).
Payments & billing
- Payments for subscriptions and credits are processed by our payment providers.
- We do not store your full payment card details. Card information is handled directly by the payment provider.
- We may receive limited billing information (such as your email, billing status, and transaction identifiers) for invoicing, fraud prevention, compliance, and customer support.
AI processing
To generate outputs, TalkForms processes the content you submit using AI systems. This may include sending relevant input to third-party AI providers or infrastructure services.
You should avoid submitting information you do not want processed or stored, especially sensitive personal details.
Security
- We use reasonable technical and organizational safeguards.
- Access to data is limited to personnel and systems that need it to operate and support the service.
- No system is perfectly secure, but we work to reduce risk and respond to security issues in a timely manner.
Data retention
We retain account data and saved plans while your account is active and as needed to provide the service.
You may request deletion of your account and associated data. Some information may be retained where required for legal, security, or operational reasons (for example, fraud prevention and system logs).
Your choices
- Access: request a copy of your data.
- Deletion: request account and plan deletion.
- Updates: update account details in product settings (where available).
International transfers
Your information may be processed in countries where we or our service providers operate. We use reasonable safeguards designed to protect your information when it is transferred internationally.
Requests or questions
Contact us to request access, deletion, or help with privacy questions.